Home Forums NanoTel Notification Settings Reply To: Notification Settings

Mark Hanson
Keymaster
Post count: 1302

Hello Nishit i have got a news for you and it is not a good news,
we have received a letter from our customer and they said that last night system bought 1250 numbers again and they were very shocked. https://webmaklay.com/wp-content/uploads/2024/09/wrong-purchase.jpg

There is no securities and no reliabilities about your codding and this is already second time since we reported to you last time but unfortunately there is nothing changed system for some reason purchased umbers that we do not need. We haven’t even did anything and we only got a message from Ineloquent saying “thank you for your purchase”

When we checked it shows that 1000 more numbers purchased that not suppose to be purchased. After 5 -6 hours your script has purchased an other 1000 numbers so our customers and site admins find themself in a huge loss of funds.

We have got a waring from the customer and our team thinking about sending a notice to your company but it has not been decided yet.

At this stage i have been urgently informed to let you know to stop all development as we can see you do not have any control on that and ability to investigate and resolve this HUGE issues. We have already notified you before that this is very serious and we have no idea why you unable to resolve it.

So from now on please stop any development and investigate this issue. If you unable to investigate this issue and resolve this once and forever we will have to send report about this to our planning and finance.

We have also checked on some of your codding and both Voip and NanoTel setup and found that numbers being purchased using x00 x00 rule. We could not find this rule on NanoTel but we found same rule on Voip site. We also found that x00 and x00 rule has a settings to notify only and we do not know why it has been purchasing numbers instead of sending notification. We have now disable this rule and still keep monitoring about your scripts behavior.

We have set rules on NanoTel for purcasing but it is not purcasing for some reason, and we see Voip rules that set for notifications are purchasing numbers that we do not need.

Also when you ask us about numbers limitations and we asked you thta it is 100 or 200 when ever possible for VALUBLE NUMBERS but x00 x00 rule purchasing numbers in thousands. Se it seems that there is no control on this from you side and we can not afford such loses and expenses paying thousands of numbers that we do not need.

We still can not see NanoTel functionality working also we can not see any notifications going trough neither tracking code that you disabled on NanoTel for some reason so wwe can not inspect any security mesueres.

At this stage we have given you everything to make the job done but it is still does not work and secondly there is not tracking on notifications and web traceability.

WHAT TO DO NOW:
a. Please provide us very clear investigation result why it has been happenings and why no security measures applied since our previous warning to you.

b. Please let us know if you find resolution for this unauthorized numbers purchasing and if you actually able to fix it.

c. Please also let us know if you unable to fix it so we can forward your responds to our team members for further decision making.

Cheers

  • This reply was modified 2 months, 4 weeks ago by Mark Hanson.