[Nishit Shan]

in reply to: EN Repairs 22 #10445

Hello Mark,

For #10444 : I made changes regarding this hop it it will work fine.

For #10442 : I will review the tasks and if any query then I will inform you.

Thanks

[Nishit Shan]

in reply to: EN Repairs 22 #10440

Hello Mark :

For 10437 :

b) I made changes regarding the Api Order issue. From EN order it displays the Activation Address information for the order, Api does not have external activation info so, The system will show billing info if the Activation info Is not present.

C) I made changes regarding the issue. if any issue then please update me.

VOIP Access : The c-panel credentials are working now.

Thanks

[Nishit Shan]

in reply to: EN Repairs 22 #10434

For the Voip credencials : FTP is working now but C panel credentials are not working.

[Nishit Shan]

in reply to: EN Repairs 22 #10433

Hello,

Can you please tell me on which browser the client is testing the order, because as i test here it supposes to show the Process Globe and it disabled the confirm order for clicks so user can not click this button multiple time to prevent the multiple order for same product. And for time there is no changes or any suspicious code which take time to load data. This issue may be because of server’s slow response time.

And i also made change regarding the activation information, it displays the data of Activation information part(https://i.postimg.cc/mDj7f17V/image.png).

Thanks

[Nishit Shan]

in reply to: EN Repairs 22 #10427

Hello,

Everything looks ok from my side.

For Voip Access :

C panel credentials and FTP does not working.

Thanks

[Nishit Shan]

in reply to: EN Repairs 22 #10425

Hello,

For Return Process / Top Up :

A) I checked the the refund process. And i made some changes into it. I checked the return process like displayed in to the video (https://excellentnumbers.com/temp_vid/return%20process%20check.mp4).

If i missing something to check here then please point that.

B) For account top-up request there is no return request functionality for it as it does not charge any directly from customer’s account so admin can cancel it.

and for the changes on it i added the globe image while the user click on button and process will start. And I also disabled the check out button on click to prevent to make request multipal times.

Thanks

[Nishit Shan]

in reply to: EN Repairs 22 #10416

Hello,

I checked it on api order from test and it also working fine : https://i.postimg.cc/CLfVsxs3/image.png

[Nishit Shan]

in reply to: EN Repairs 22 #10409

Hello Mark,

I came across the Contact us module and its templates and it looks it working well on Contact-test page.

For Return request order :
Can i check this order with creating the return request ?
I made the return request on test order and its working fine : https://i.postimg.cc/qqLF2mbM/image.png

Thanks

[Nishit Shan]

in reply to: EN Repairs 22 #10404

Hello Mark :

The issue was not with its design or any HTML template the issue was with its back-end code. So if you make changes only in html files then there will be no issue regarding the format of mail template.

[Nishit Shan]

in reply to: EN Repairs 22 #10402

Hello Mark,

The issue for the return order has been done.

[Nishit Shan]

in reply to: EN Repairs 22 #10401

Hello Mark:

Yes, you can test the Contact-us test page.

OK, I will check the return requests issue And get back to you.

[Nishit Shan]

in reply to: EN Repairs 22 #10398

Hello,

Got the issue for mail html format,
I made this change on “https://excellentnumbers.com/pages/Contact+test.html”

[Nishit Shan]

in reply to: EN Repairs 22 #10397

Hello Mark,

Did any changes has been made on server regarding this ? asking because the changes which I made for #10380 did not working today.

Thanks

[Nishit Shan]

in reply to: EN Repairs 22 #10392

Hello,

For #10391
I will make changes regarding this template on new contact us module so it will work.

For “Load More” Please check it on mobile device.

Thanks

[Nishit Shan]

in reply to: EN Repairs 22 #10389

For 10388 :

This issue is generated because it can not set the proper mail type into mail header while it set the message for mail and “quoted_printable_encode() while message is set into variable”.

And we are currently using the default mail body which provided into mail module.

Thanks

[Author]

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