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Viewing 15 posts - 1 through 15 (of 1,312 total)
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  • Nishit Shan
    Participant
    Post count: 1312

    Hello Andrey,

    Could you please share the API path and number that are returning an error? I’ve checked all the APIs on excellentnumbers.net and haven’t found any issues in the API responses. Also, please don’t attribute every error to site speed issues. How do you think site speed could be related to the API? APIs are for third-party use, so how could they impact site speed? I can only investigate if the issue is related to the code.

    Nishit Shan
    Participant
    Post count: 1312

    Hello Andrey,

    I checked and compared the code from your old backup and the latest backup, and I didn’t find any major changes that could be causing the site to load slowly.

    However, I did find one piece of code also present in the old version,that seems to be blocking the site from rendering after the browser receives the first byte from server. It’s related to index.php?action=tracking_script. This script alone took almost 22 seconds to resolve after the browser received the initial response from the server. Because of this, I’ve temporarily commented out the tracking_script code.

    Have you checked the server load recently? Sometimes, web crawlers can add unexpected load to the server during their crawl sessions.
    ——————————–
    also I made changes for the issue https://webmaklay.com/wp-content/uploads/2025/04/Logs-SQL-errors.jpg

    Nishit Shan
    Participant
    Post count: 1312
    in reply to: Matching Numbers #13762

    Hello Andrey,

    I have reverted the changes i made for matching number and then after i checked the site loading speed, it is still same .I you want to check site speed then you can also check otherwise i will upload the changes again.

    Nishit Shan
    Participant
    Post count: 1312
    in reply to: Matching Numbers #13759

    Hello Andrey,

    I have backup , but you can send if you have latest one .

    • This reply was modified 2 days, 22 hours ago by Nishit Shan.
    Nishit Shan
    Participant
    Post count: 1312
    in reply to: Matching Numbers #13756

    Hello Andrey,

    Sorry, but i don’t use any tools for it. i debug the code and investigate the code for the slow loading.

    • This reply was modified 2 days, 22 hours ago by Nishit Shan.
    Nishit Shan
    Participant
    Post count: 1312
    in reply to: Matching Numbers #13754

    Hello Andrey,

    I am reverting all the changes i have done for making matching number’s functionality. Because it is not possible for me to give you the exact reason behind the slow loading .I will have to find the reason behind the slow loading and i am doing it. It is taking time to find the reason it doesn’t mean i am not doing anything.

    Nishit Shan
    Participant
    Post count: 1312
    in reply to: Matching Numbers #13748

    Hello Andrey,

    Can you please clarify me where exactly you are getting error. Are you talking about “https://excellentnumbers.com/” or “https://excellentnumbers.net”. Also is it possible to send me error’s screenshot?

    Nishit Shan
    Participant
    Post count: 1312
    in reply to: Matching Numbers #13749

    Hello Andrey,

    Please find #post-13748

    Nishit Shan
    Participant
    Post count: 1312
    in reply to: Matching Numbers #13746

    Hello Andrey,

    I was finding the reason behind the slow loading and still i am finding.

    Nishit Shan
    Participant
    Post count: 1312
    in reply to: Matching Numbers #13726

    Hello

    I will revert the changes for Matching Numbers functionality and will check the site speed.

    Regarding the auto-creation of Top Categories: Yes, Jaff mentioned that Top Categories = previously Brands, but this does not mean that when an admin creates a brand, it will automatically generate a Top Category. The admin must manually create an entry for the Top Categories via the Store Design → Edit Sidebar tab (https://ibb.co/Fk22qXQ5). Not all brands will be listed directly under the Top Categories section.

    As you can see, some of the older brands that were created before the Blocks feature was introduced are not listed under Top Categories. Examples include Toll Free, test3, Test 5, MYSIDEBAR, and Matching Area code/Exchange (305.305, 202.202, etc.). These are also not appearing in the Top Categories section of the sidebar. How do you justify this situation? Why are these older brands missing from the Top Categories section?

    I’m asking this question because you mentioned that the auto-creation of Top Categories was working before I made changes to the code.

    Nishit Shan
    Participant
    Post count: 1312
    in reply to: Matching Numbers #13710

    Hello Andrey,

    Regarding ticket #13708:

    I checked three older backups of the code dated 26th Sep 2022, 27th Jan 2023, and 31st May 2023. In all of them, I did not find any code that automatically generates a sidebar entry (https://ibb.co/VWbf5HJS) when a brand is created from the “Add New Brand” form on the admin side (https://ibb.co/nN6Nbswx).

    The only code I found related to sidebar creation is under the Store Design → Edit Sidebar tab (https://ibb.co/Fk22qXQ5). There is no direct connection between the brand creation process and the sidebar creation. Users need to manually create sidebar entries from the Edit Sidebar section.

    I’m not sure why the client believes this functionality was working previously, as even the 2022 backup does not contain any such code. If there was indeed a feature to auto-generate the sidebar entry, I’d be happy to look into any issues with it. However, since there is no such code implemented, I cannot confirm that this functionality ever existed or worked.

    For Page Speed :
    We need to investigate the root cause of the issue and identify the scripts that are slowing down the site. This process will take some time and should be treated as a separate task or new job.

    Nishit Shan
    Participant
    Post count: 1312
    in reply to: Matching Numbers #13712

    Hello Andrey,

    And also suggestion on site loading. Please enable HTTP2 protocol on site so the site resources can load asynchronous through multiplexing.

    Nishit Shan
    Participant
    Post count: 1312
    in reply to: Matching Numbers #13711

    Hello Andrey,

    please find the #post-13710

    Nishit Shan
    Participant
    Post count: 1312
    in reply to: Matching Numbers #13705

    Hello Andrey,

    Aslo have you checked #13652 (1)?
    Please check my post #13689 .

    There is no broken script i can find.

    Nishit Shan
    Participant
    Post count: 1312
    in reply to: Matching Numbers #13702

    Hello Andrey,

    I have flushed system log , if you want to flush other log also then you can ask me to do or you can also do at this page on admin “https://excellentnumbers.com/admin/index.php?ToDo=systemLog”

Viewing 15 posts - 1 through 15 (of 1,312 total)