[Nishit Shan]

in reply to: EN Responsive #15124

Hello Andrey,

Please review the updated home page. The designer has improved the overall look, making it more modern and visually appealing. The page now includes a sliding sidebar, number pad, hero section, and two additional sections that were not present earlier. I believe the admin will appreciate these enhancements, as the layout now feels much more contemporary. If the admin notices anything that does not align with their expectations, I will ask the designer to review the feedback and explore possible adjustments.

[Nishit Shan]

in reply to: EN Responsive #15118

Hello Andrey,

Just to inform you, the design I shared was only a layout mockup and did not include all the content from our existing site. Even the search and number pad did not show all the content. We do not think it is a good idea to reduce any existing content or functionality. That is why my designer is suggesting changes only to the sidebar and search box design. My designer and I are working strictly based on your existing functionality and do not want to make any changes that would reduce features on the page.

[Nishit Shan]

in reply to: EN Responsive #15117

Hello Andrey,

Did you find that sidebar interesting ? I thought that was not looking ideal based on our overall design that’s why i replaced with the old one . Don’t worry i will change that sliding sidebar to new one . Can you please tell me how the responsive is looking and behaving ?

[Nishit Shan]

in reply to: EN Responsive #15115

Hello Andrey,

Please check home page design and give your feedback about the design . I have completed the design part from my side on home page . If you will like to make any changes then i can make and proceed with same .

[Nishit Shan]

in reply to: EN Responsive #15113

Hello Andrey,

The real reason I am asking to review the order process is that the core behavior of our code is correct, and I do not want to make any changes that could affect its fundamental logic. That is why I am requesting them to provide or explain how the orders were processed in the past.

[Nishit Shan]

in reply to: EN Responsive #15111

Hello Andrey,

For post #15110 ; Sorry , i didn’t get your point .
for post #15109: I am talking about the order process , how they are processing the order or processed the order in past .

[Nishit Shan]

in reply to: EN Responsive #15108

Hello Andrey,

Sorry, but I now need to review the order process. Regardless of how the orders are being processed, please ask them to explain the complete flow to me. To be honest, I need to process the order in the same way they do; otherwise, it will be very difficult to fix the code without fully understanding the exact issue. Please ask them to support me by explaining the order process in detail.

For reference, please check the screenshot at the link below. You can see that I am even receiving the correct email: https://ibb.co/mrJctD36

[Nishit Shan]

in reply to: EN Responsive #15104

Hello Andrey,

I have checked and fixed the one issue I found , Please check the screenshot :https://ibb.co/zCcVs1b

[Nishit Shan]

in reply to: EN Responsive #15102

Hello Andrey,

Just wait a minute , i investigated with wrong order.

[Nishit Shan]

in reply to: EN Responsive #15101

Hello Andrey,

Please check the payment method in the database. It is listed as “2Checkout (Debit/Credit Card, PayPal),” which is why the refund amount is not being transferred to the user’s store credit.

[Nishit Shan]

in reply to: EN Responsive #15098

Hello Andrey,

I am checking the issue today. On Friday, I had some open code that I needed to complete first. Today, I will work on the refund issue.

[Nishit Shan]

in reply to: EN Responsive #15092

Hello Andrey,

Thanks for the feedback !
I am working on it with designer and they are implementing the thing which suits best , for the number pad thing you are talking about that i will implement new keypad which i have shown to you .

[Nishit Shan]

in reply to: EN Responsive #15078

Hello Andrey,

I will check the refund issue, but what I really want to review is the order process, as it will help me understand how the entries are being created in the database. I suspect that some information may be missing during the order process, and that is what I want to verify. I will review the details you shared and get back to you with my observations.

[Nishit Shan]

in reply to: EN Responsive #15069

Hello Andrey,

Do they have the format which file they have uploaded or anything for reference so i can check with respect to that format.

[Nishit Shan]

in reply to: EN Responsive #15067

Hello Andrey,

Thanks for the message!
Regarding the refund issue, as you may remember, I had shared a screen-recorded video for reference showing that the refund task was fixed and working correctly. I hope you recall that. However, I would like to request that the admin please record the screen step by step—from placing the order to refunding the customer—so that we are all on the same page and can fix the issue permanently. Otherwise, we may end up working on the same task repeatedly, and the admin may also feel frustrated.

[Author]

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