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Viewing 15 posts - 1 through 15 (of 1,965 total)
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  • Nishit Shan
    Participant
    Post count: 1969
    in reply to: Stripe Integration #16412

    Hello Andrey,

    I have strengthened the index page code conditions and log conditions. I have also tested it with and without a VPN, and on 3G, 4G, and 5G networks. I am seeing that the site is running without any issues.

    So I would request you to please ask the customer to test it and provide feedback as soon as possible. I also want to resolve this issue quickly and ensure you are not frustrated.

    Thank you for your patience and cooperation.

    Nishit Shan
    Participant
    Post count: 1969
    in reply to: Stripe Integration #16410

    Hello Andrey,

    Just for reference, please check the screenshot using this link: https://ibb.co/zWLtjczK

    Although ,I am digging deep into the code to make sure I can fix the issue.

    • This reply was modified 14 hours, 19 minutes ago by Nishit Shan.
    Nishit Shan
    Participant
    Post count: 1969
    in reply to: Stripe Integration #16409

    Hello Andrey,

    Sorry for the frustration. I have tried to reproduce this issue many times, but I am not able to see it on my end.

    Could you please try accessing the URL yourself and let me know if you are also facing the issue mentioned in post #16405?

    I understand this is frustrating, but I’m not seeing the issue on my side for any reason.

    Nishit Shan
    Participant
    Post count: 1969
    in reply to: Custom Works #16408

    Hello Andrey,

    I am grateful for your concern; I am doing well. I wouldn’t say I have fully recovered yet, but I am much better now and able to work.

    I apologize that the login page issue is taking time to fix. I am working on it and will resolve it as soon as possible.

    Nishit Shan
    Participant
    Post count: 1969
    in reply to: Stripe Integration #16389

    Hello Andrey,

    I am checking the issue and trying to understand your team’s point .

    Nishit Shan
    Participant
    Post count: 1969
    in reply to: Custom Works #16388

    Hello Andrey,

    The login form seems to have a hidden issue that I’m still investigating.

    I’m also not feeling well today, so I may not be able to respond consistently.

    Nishit Shan
    Participant
    Post count: 1969
    in reply to: Stripe Integration #16384

    Hello Andrey,

    Sorry, but I am not authorised for friends app and also it is in WordPress and WordPress is using plugin for chat .There is no chance I can make any changes in query.
    Please inform your team about these things and also only your backend team can fix this issue.

    Nishit Shan
    Participant
    Post count: 1969
    in reply to: Custom Works #16383

    Hello Andrey,

    Thanks for the update and no need to apologise.
    I am still checking the login page issue , I am noticing sometimes it work and sometimes it is giving the issue . I am still checking the issue , I will request to be patient about it .

    Nishit Shan
    Participant
    Post count: 1969
    in reply to: Custom Works #16370

    Hello Andrey,

    I was not able to update you yesterday because webmaklay server was not accessible.
    I am working on login from issue where you might seeing login failed without showing any error .

    Tomorrow is festival in india so I will be on Holiday.

    Nishit Shan
    Participant
    Post count: 1969
    in reply to: Stripe Integration #16367

    Hello Andrey,

    1. Strip Payment Option
    2. CLEC Bugs repair – PART 1
    3. CLEC Bugs repair – PART 2
    4. Brands Repair
    5. Down Time
    6. Refund Invoice
    7. Refund Error
    8. Wraping Content
    9. Centrered Content
    10.Congratulation Message
    11.Footer

    All the above tasks have been completed, except for the payment gateway refund, which still needs to be verified on the customer side. I cannot confirm whether the refund is working because I have not performed any related tests.

    For the CLEC task, I strongly recommend that you ask them to test it in every possible way to ensure there are no future issues.

    Nishit Shan
    Participant
    Post count: 1969
    in reply to: Custom Works #16357

    Hello Andrey,

    I have uploaded the project on nanotelecom.us and established the proper linkage between portal.nanotelecom.us and the public_html directory.

    I am currently reviewing the navigation links and updating them one by one. The pages are now working correctly with and without the www prefix as well.

    Nishit Shan
    Participant
    Post count: 1969
    in reply to: Stripe Integration #16346

    Hello Andrey,

    I have fixed the issue by adding the .htaccess script. Now the site is running at this URL: https://nanotelecom.us/

    Nishit Shan
    Participant
    Post count: 1969
    in reply to: Stripe Integration #16345

    Hello Andrey,

    From my understanding, apart from the payment gateway refund, I have completed all the listed tasks. Please ask the admin to test everything and provide feedback so I can address and fix anything that may still be pending.

    Also, please inform me once the admin switches the environment from live to sandbox so I can test and verify accordingly.

    For now, I will start working on Nanotelecom.

    Nishit Shan
    Participant
    Post count: 1969
    in reply to: Stripe Integration #16344

    Hello Andrey,

    I have thoroughly investigated the “CLEC Bugs Repair – PART 2” task. Although I did not find any specific issue, I have now added a restriction to prevent the purchase of failed numbers.

    I have also completely removed the coupon code functionality from the CLEC order, so it should no longer appear. If the issue still occurs, please share a video reference for further investigation.

    Additionally, I recommend asking the admin to test the CLEC order first to ensure everything is working correctly before proceeding further. I’ve been receiving repeated negative feedback on this task, and I want to avoid unnecessary frustration for everyone involved.

    Nishit Shan
    Participant
    Post count: 1969
    in reply to: Stripe Integration #16341

    Hello Andrey,

    Yes, the email is now nanotelecominc at gmail.com .

Viewing 15 posts - 1 through 15 (of 1,965 total)