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Viewing 15 posts - 1 through 15 (of 1,917 total)
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  • Nishit Shan
    Participant
    Post count: 1921
    in reply to: Stripe Integration #16171

    Hello Andrey,

    I need these mentioned below :
    1. Publishable Key
    2. Secret Key
    3. Webhook Signing Secret

    Nishit Shan
    Participant
    Post count: 1921
    in reply to: Stripe Integration #16169

    Hello Andrey,

    I am getting the invite link been expired , check this for reference : https://ibb.co/p6YXcmDG

    You can directly provide login detail of sandbox account from where i will get all the detail like api key , token for the stripe integration . Once i will complete all integration then will sift this to live .

    Nishit Shan
    Participant
    Post count: 1921
    in reply to: Stripe Integration #16167

    Hello Andrey,

    I am still waiting for sandbox account detail for stripe integration . I have added the option on admin side for the stripe.

    Nishit Shan
    Participant
    Post count: 1921
    in reply to: Custom Works #16166

    Hello Andrey,

    Providing permanent domain access will be better, so I can do the final linking of all pages.

    Nishit Shan
    Participant
    Post count: 1921
    in reply to: Stripe Integration #16161

    Hello Andrey,

    Please provide sandbox account detail of stripe and also sandbox account dashboard access .

    Nishit Shan
    Participant
    Post count: 1921
    in reply to: Custom Works #16135

    Hello Andrey,

    I will check the responsive design on the plan pages and address the other issues.

    For your reference, I have already listed the tasks I will complete within the provided budget, and you are aware of them. I was primarily responsible for those. However, as I mentioned earlier, since we have a long and good business relationship, I won’t refuse to fix small issues even if they fall outside the agreed scope. That said, I will also expect support and coordination from your side. I hope you understand.

    Most importantly, I had asked you to check only the video and functionality. I still need to update the links from “voip” to “nanotel” across many pages. I haven’t done that yet because I know this project might shift to another domain in the future. If I make those changes now, I may have to redo them again. That’s why I am currently avoiding those updates.

    Nishit Shan
    Participant
    Post count: 1921
    in reply to: Stripe Integration #16127

    Hello Andrey,

    Thanks for adding the task !
    Please explain the task in detail like how it will behave after adding stripe option and like how do you thinking the payment should work . After your explanation i will discuss this task with account team .

    Nishit Shan
    Participant
    Post count: 1921
    in reply to: Custom Works #16126

    Hello Andrey,

    Your domain is registered and currently pointing to [www.nanotelecom.pro](https://www.nanotelecom.pro), so you need to include “www” in the URL. This is not something I can change from my end.

    If you want to use the domain without “www”, you’ll need to contact your server or hosting team. However, I would recommend keeping “www” as it is a standard practice for domain URLs.

    Nishit Shan
    Participant
    Post count: 1921
    in reply to: Custom Works #16116

    Hello Andrey,

    I have made changes to the Contact Us page of the EN site with the help of the designer. You can review them.

    I have also completed almost all the changes on the VoIP site from my side and have maintained good page loading speed. Please check the video for reference:
    [video src="https://portal.voip.us/public/temp/Screencast%20from%202026-07-31%2009-24-02.mp4" /]

    Please feel free to share your feedback after reviewing the reference video. Also, I would like to know if there is any update regarding the Supervisor installation.

    Nishit Shan
    Participant
    Post count: 1921
    in reply to: Custom Works #16114

    Hello Andrey,

    For order creation in Telinta, I currently don’t have clarity on how to proceed or which APIs need to be used. A separate task will be required for this, and I will need time to explore and identify the necessary details before I can provide an accurate estimate.

    For now, can I proceed with the VoIP part? My boss upper me has advised me to complete this task, as it has already been more than a month.

    Nishit Shan
    Participant
    Post count: 1921
    in reply to: Custom Works #16111

    Hello Andrey,

    Are you sure Telinta is working properly? I am trying to find a number here, but I am unable to find any. Please check the image for reference: https://ibb.co/zcJkcfk

    Also, just for my information, could you please let me know when Activation functionality was last working?

    Nishit Shan
    Participant
    Post count: 1921
    in reply to: Custom Works #16109

    Hello Andrey,

    The downloadable info will be removed from new order . Please check the screen recorded video and see the behaviour i am seeing on my side . Now i want you to please guide me how i can order so i can also get to know the same issue as customer is seeing .
    Please check the video for your reference: https://excellentnumbers.com/temp_vid/Screencast%20from%202026-07-29%2013-58-53.mp4

    Nishit Shan
    Participant
    Post count: 1921
    in reply to: Custom Works #16105

    Hello Andrey,

    I have removed the digital information that was previously enabled to eliminate the shipping charge. However, I need your help to replicate the issue the customer is facing.

    Could you please share specific details I can use to test and reproduce the same issue? For example, if there is a particular number type, area code, or user type involved, please guide me so I can test accordingly and better understand the problem.

    Nishit Shan
    Participant
    Post count: 1921
    in reply to: Custom Works #16102

    Hello Andrey,

    Earlier, there was an issue and it was not mentioned that the product is a digital product. Now, the order is being placed with the information that it is a digital product, and for digital products, having just this information is acceptable.

    Regarding the activate option issue, it is coming from the API. To be honest, I have seen this screen after a very long time. However, I am checking if this issue could be caused by any parameters from our side.

    As for the Contact Us image, yes, I have seen the issue and have shared it with my designer. They mentioned that for the mobile app, a different image will be required for proper responsiveness, as the current image does not fit well on mobile screens.

    Nishit Shan
    Participant
    Post count: 1921
    in reply to: Custom Works #16090

    Hello Andrey,

    Please check the video for CLEC and let me know how I should proceed with testing. Specifically, if there are any particular area codes or scenarios I should use for testing. Otherwise, I have already tested and noticed that there are no shipping charges or coupon codes applied anymore.
    [video src="https://excellentnumbers.com/temp_vid/Screencast%20from%202026-07-28%2010-24-51.mp4" /]

Viewing 15 posts - 1 through 15 (of 1,917 total)