[Nishit Shan]

in reply to: Custom Works #16111

Hello Andrey,

Are you sure Telinta is working properly? I am trying to find a number here, but I am unable to find any. Please check the image for reference: https://ibb.co/zcJkcfk

Also, just for my information, could you please let me know when Activation functionality was last working?

[Nishit Shan]

in reply to: Custom Works #16109

Hello Andrey,

The downloadable info will be removed from new order . Please check the screen recorded video and see the behaviour i am seeing on my side . Now i want you to please guide me how i can order so i can also get to know the same issue as customer is seeing .
Please check the video for your reference: https://excellentnumbers.com/temp_vid/Screencast%20from%202026-07-29%2013-58-53.mp4

[Nishit Shan]

in reply to: Custom Works #16105

Hello Andrey,

I have removed the digital information that was previously enabled to eliminate the shipping charge. However, I need your help to replicate the issue the customer is facing.

Could you please share specific details I can use to test and reproduce the same issue? For example, if there is a particular number type, area code, or user type involved, please guide me so I can test accordingly and better understand the problem.

[Nishit Shan]

in reply to: Custom Works #16102

Hello Andrey,

Earlier, there was an issue and it was not mentioned that the product is a digital product. Now, the order is being placed with the information that it is a digital product, and for digital products, having just this information is acceptable.

Regarding the activate option issue, it is coming from the API. To be honest, I have seen this screen after a very long time. However, I am checking if this issue could be caused by any parameters from our side.

As for the Contact Us image, yes, I have seen the issue and have shared it with my designer. They mentioned that for the mobile app, a different image will be required for proper responsiveness, as the current image does not fit well on mobile screens.

[Nishit Shan]

in reply to: Custom Works #16090

Hello Andrey,

Please check the video for CLEC and let me know how I should proceed with testing. Specifically, if there are any particular area codes or scenarios I should use for testing. Otherwise, I have already tested and noticed that there are no shipping charges or coupon codes applied anymore.
[video src="https://excellentnumbers.com/temp_vid/Screencast%20from%202026-07-28%2010-24-51.mp4" /]

[Nishit Shan]

in reply to: Custom Works #16088

Hello Andrey,

Just an update: I am changed contact us page banner image and it is now looking nice . 8 am now checking other issues related to CLEC

[Nishit Shan]

in reply to: Custom Works #16085

Hello Andrey,

For #16072, I intentionally created the video just to show that the page builder is now linked and working. I also wanted you to remind me about the remaining tasks, which you already pointed out in #16081 — thank you for that.

Regarding the EN task, I will check the CLEC issue and also coordinate with my designer to fix the squeeze issue on the Contact Us page image.

Just to clarify, the Contact Us page has now been rebuilt using Bootstrap instead of the old template method. If I had kept the old structure, there would be no value in implementing Bootstrap design there, which is why I created it from scratch.

[Nishit Shan]

in reply to: Custom Works #16079

Hello Andrey,

Just to inform you:

There is heavy rainfall in India these days, so if at any time I’m unable to respond for a day, please understand that I may not be in the office due to the weather conditions. I just wanted to keep you informed and aware of the situation.

[Nishit Shan]

in reply to: Custom Works #16078

Hello Andrey,

I have fixed the loading speed, and there is a significant improvement compared to before. I’m confident you’ll notice and appreciate the difference.

Please check this video for reference:
[video src="https://portal.voip.us/public/temp/Screencast%20from%202026-07-23%2013-34-58.mp4" /]

[Nishit Shan]

in reply to: Custom Works #16072

Hello Andrey,

I have completed the page builder linking as well.

I’ve recorded a video for you to review the system and identify any missing workflows or improvements. From my perspective, I’m at the final stage of the task, so I’d appreciate it if you could point out anything that might still be missing based on the original task description. Your feedback will help me .

Screen recording: https://portal.voip.us/public/temp/Screencast%20from%202026-07-22%2015-57-10.mp4

[Nishit Shan]

in reply to: Custom Works #16064

Hello Andrey,

I understand your concern regarding the budget. Just to clarify, Supervisor is not a paid tool—it’s a free and commonly used component on Linux servers. It doesn’t require any license or additional cost.

The reason I suggested it is because it helps ensure that certain background tasks (like data updates) keep running smoothly. Without it, these tasks may stop if the server restarts or if there is any interruption, which can affect functionality over time.

This is not about doubt in the Laravel queues—the queues are working fine. Supervisor simply ensures they continue running reliably without manual intervention.

Also, this is a one-time, lightweight setup on the server, not a heavy tracking tool or ongoing system involvement.

[Nishit Shan]

in reply to: Custom Works #16061

Hello Andrey,

For #post-16057:

I understand that you have tested all the functionality and everything is working well. I assume this includes all the job tasks you completed and that they are now functioning correctly. Please confirm if I missed anything.

Yes, it includes everything. However, I am not asking you to share this information with the site admin—I shared it only with you so you can check it whenever you have time or need to verify.

Regarding the Supervisor installation, I am a bit confused about what you are referring to. Are you talking about the multiple emails our customer complained about? If so, please confirm.

=> No, this has nothing to do with multiple emails. Supervisor is a Linux process control system that ensures your background tasks—most commonly Laravel queue workers—keep running continuously. If a queue worker crashes or the server restarts, Supervisor automatically restarts the process. This is required to keep the port-out data updated using a cron job.

For #post-16059 :
Sorry, I couldn’t understand what you’re asking me to do. Could you please explain it in more detail?

[Nishit Shan]

in reply to: Custom Works #16056

Hello Andrey,

I am currently working on template page builder linking. All other parts are completed and tested—they are working fine.

For site speed, I have not deleted the old data yet. I want to first ensure that the code is fully optimized. Once I confirm that everything is optimized, I will proceed with removing the old records.

Also, is there any update on the Supervisor installation? I will need it to run queue jobs and cron jobs. Since the webhook is not providing all the data in one go, I will need to run a cron job during your night time to ensure the port-out data is properly updated.

[Nishit Shan]

in reply to: Custom Works #16054

Hello Andrey,

All good ,
I haven’t missed much—only the testing on the live server as per the configuration for linking between public_html and portal.nanotelecom.pro. Other than that, everything is going well as i am making change on my local server.

[Nishit Shan]

in reply to: Custom Works #16046

Hello Andrey,

No worries, I think I understand your point now. I was a bit confused earlier—as I mentioned, I needed to discuss it. Now everything is clear. All the pages will be designed from the admin-side page builder, and the current public pages on nanotelecom.pro are coming from the page builder. That’s why you are not seeing the AI-generated page.

Now, the scenario is as follows:

* All public pages and the admin panel will run on nanotelecom.pro
* All user dashboard pages and customer-related pages will run on portal.nanotelecom.pro

I am currently uploading and setting everything up, so you may encounter some errors and design issues at this stage. Based on this setup, I need to ensure that all sessions and page link connections are properly configured. I am working on that now.

[Author]

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