[Nishit Shan]

in reply to: EN Responsive #15472

Ohhh sorry , you already sent the replacement

[Nishit Shan]

in reply to: EN Responsive #15471

Hello Andrey,

Could you please let me know what you would like here as a replacement so I can implement it? It would be helpful if you could share your idea.

Regarding the registration issue, I’m not saying the customer is wrong, but I’m trying to understand why I’m not experiencing the same issue during testing. I’ve shared a screen-recorded video some days ago ,could you please let me know if I might be doing something differently from the customer?

[Nishit Shan]

in reply to: EN Responsive #15465

Hello Andrey,

The site is now loading on mobile devices. Please check this reference: https://ibb.co/zT3VrmYC

There was an additional backend configuration that needed to be set to false, and after updating it, everything started working correctly.

There’s no need to worry if you encounter issues like this—they are minor and can be fixed quickly.

[Nishit Shan]

in reply to: EN Responsive #15464

Hello Andrey,

I will try to finish it by today. I did not say that I would switch it to the old template — I only asked if you wanted me to.

Regarding the cache issue, it is not a development problem; it’s a browser-related behavior and not fully under a developer’s control. Users may need to clear their cache while browsing. This is common across many websites and is not a bad thing—in fact, caching helps improve performance and reduces loading time.

So there’s no need to worry about the cache issue, and it is not related to the reputation of the website.

[Nishit Shan]

in reply to: EN Responsive #15458

Hello Andrey,

Do you want me to sift the site to old (Original template ) while doing these or it’s okay if i do it on live here.

[Nishit Shan]

in reply to: EN Responsive #15455

Hello Andrey,

Yes both have been done.
Please check the screen recorded video for reference: https://excellentnumbers.com/temp_vid/Screencast%20from%202026-03-25%2011-54-25.mp4

[Nishit Shan]

in reply to: EN Responsive #15453

Hello Andrey,

Some areas were not showing images, which appeared to be related to banners. The issue was caused by a broken link set in the admin panel. I re-saved the category from the admin side, and it is now working as expected.

I tested almost all types of pages yesterday, and everything is functioning smoothly. The number tab is also new and working correctly. Please do a hard refresh to see the updates:

On Windows: press Ctrl + F5
On Mac (Chrome/Edge/Firefox): press Command + Shift + R
On Safari: press Command + Option + R

As mentioned earlier in post #15407, the admin panel does not allow editing of the template directly. It can be modified from the template files by locating the default.php file. However, I strongly recommend not making changes yourself. If you need any modifications, please let me know and I will assist you.

[Nishit Shan]

in reply to: EN Responsive #15446

Hello Andrey,

Please do hard refresh , there may be cache data issue .

[Nishit Shan]

in reply to: EN Responsive #15442

Hello Andrey,

Tracker code is available ! You can check screen shot for reference .

[Nishit Shan]

in reply to: EN Responsive #15440

Hello Andrey,

Alright !

You can proceed as you think is best. I’m also checking whether all pages are redirecting correctly. I’ve already tested the purchase, registration, and login pages; now I’m verifying that all other pages redirect to the correct URLs and that the design is consistent across the site.

[Nishit Shan]

in reply to: EN Responsive #15438

Hello Andrey,

excellentnumbers is live now with new bootstrap theme.

[Nishit Shan]

in reply to: EN Responsive #15436

Hello Andrey,

I will wait for your message to go live with responsive theme.

[Nishit Shan]

in reply to: EN Responsive #15434

Hello Andrey,

I have added the Help & Support link to the ‘Manage Your Account’ sidebar. Everything is completed from my side. Please let me know when you would like me to make it live.

[Nishit Shan]

in reply to: EN Responsive #15430

Hello Andrey,

Did you check the refund issue on the admin side? I made the changes and reported them a few days ago. Could you please let me know what else needs to be done? From my perspective, and based on the screenshots and messages, I believe the task has been completed.

[Nishit Shan]

in reply to: EN Responsive #15414

Hello Andrey,

I was also thinking that we should switch when we are all available, as the weekend creates a long gap in communication between us.

[Author]

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