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in reply to: EN Responsive #15392
Hello Andrey,
Please check the video for reference:
[video src="https://excellentnumbers.com/temp_vid/Screencast%20from%202026-03-16%2017-34-00.mp4" /]I have thoroughly investigated the code but did not find any errors. I also tested the registration process on the mobile version, and it is working correctly there as well. While testing, I referred to the video you shared in post #15385.
Is it possible that the issue might be related to the user’s browser not loading the page properly or due to some unwanted cache? I tested the process twice today, and you will see two new registration entries that I created during testing.
in reply to: EN Responsive #15388Hello Andrey,
Regarding the registration issue,You know , I have not made any changes to that section for many years, especially on the mobile side. The only recent change we worked on was the call-in PIN feature. Now that you mentioned adding proper validations with messages, implementing full validation for every case may take some time. However, I will review the issue carefully, try to identify the exact problem, and fix it as soon as possible. I will then share a screen recording with you for confirmation.
Regarding the responsive Bootstrap design, everything has been completed from my side and I had also requested you to test it from your side. As a developer, I usually test features from a technical perspective, whereas you or the admin may review them more from a business or user perspective. That is why I always request you to check things from your end as well, so we can ensure everything works as expected and avoid any issues later.
Please be assured that I always test the work before reporting it to you.
in reply to: EN Responsive #15381Hello Andrey,
I was checking the refund issue improvement needed here and also making thing to go for migration from cv to com .
in reply to: EN Responsive #15375in reply to: EN Responsive #15373Hello Andrey,
I was reviewing the refund issue message. Could you please explain the following two paragraphs again that you sent earlier?
“Please open the IN28091 order on the EN admin site. There are three numbers in one order with total order charges of $699.98.
The EN site admin refunded the number (305) 454-HOME. The number price was $299.99 – 55% coupon code = $135.
The refund amount is also $135 (screenshot attached).The issue is that the total charges $699.98 – 50% = $315, and as you can see in the screenshot, the customer paid $315, which is correct. However, the refund was not calculated. The total charges after discount should also include the refund, but in this case it has only calculated the 50% coupon discount and not the refund.”
Also, did you make any changes on the office page related to payments? If yes, could you please let me know the date so that I can ask my accounts team to check it from their side?
in reply to: EN Responsive #15371Hello Andrey,
I have fixed the registration issue on EN.com and tested it from my side. Please check it from your side as well and share your feedback.
You can also refer to the screen recording for reference:
[video src="https://excellentnumbers.com/temp_vid/Screencast%20from%202026-03-11%2014-14-28.mp4" /]in reply to: EN Responsive #15368Hello Andrey,
I am working , will complete today .
in reply to: EN Responsive #15364Hello Andrey,
I am feeling better today and will be working. I will continue working on this task today. However, could you please clarify which payout you are referring to? The signup issue appears to be a separate matter and is not related to the current task we are working on, which is the Bootstrap integration.
in reply to: EN Responsive #15361Hello Andrey,
Sorry for the delay. I was feeling unwell today, so I couldn’t work much and was just checking things briefly. It might be because of the change of place that I’m feeling ill.
in reply to: EN Responsive #15357Hello Andrey,
I will check the issues one by one, try to fix them, and keep you updated.
I also tried to access the .CV FTP, but I am getting a “Login authentication failed” error. Please check the FTP credentials or access permissions.in reply to: EN Responsive #15339in reply to: EN Responsive #15340find #post-15339
in reply to: EN Responsive #15333Hello Andrey,
Everything is done from my side. I have restored the default home page, as it was destroyed earlier. I’m not sure by whom it got destroyed.
in reply to: EN Responsive #15329in reply to: EN Responsive #15325Hello Andrey,
Can you please confirm if you did any changes in default layout during testing https://excellentnumbers.cv/admin/designmode.php?ToDo=editFile&File=default.html&f=a on admin side, because all the content have been removed which was there .I have not worked today on this site.
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