[Nishit Shan]

in reply to: EN Responsive #15503

Hello Andrey,

I am currently in discussion with the mobile team and will update you once I receive their input.

In the meantime, please do not disconnect the access. Also, kindly ensure that all necessary permissions have been granted so that I do not face any access issues while testing with them.

[Nishit Shan]

in reply to: EN Responsive #15498

Hello Andrey,

Please check the screenshot for the “CLEC inventory” page restriction: https://ibb.co/RJWrsfV

This page is only accessible to resellers who have been approved by the admin. I kindly request you to also review the site settings when encountering such issues.

Additionally, when I mention that I have tested something, it means I have tested it based on my understanding and the implemented functionality. I always aim to provide accurate information and do not have any reason to lie about testing results.

• This reply was modified 6 hours, 21 minutes ago by Nishit Shan.

[Nishit Shan]

in reply to: EN Responsive #15493

Hello Andrey,

In your screenshot regarding the restricted access issue for the customer, the page is not mentioned, so it’s unclear which page you are referring to.

Just to clarify again: I have not made any changes to the backend or the logical part of the code while working on the Bootstrap template. The issue you are mentioning appears to be related to the existing backend logic.

[Nishit Shan]

in reply to: EN Responsive #15490

Hello Andrey,

The newly registered user is treated as a new customer, and new customers are not allowed to access all pages until they are approved by the admin. This is the current logic and has been in place previously as well. It is part of the backend script, and I don’t think this logic should be changed.

Please check the attached PDF in the link. For other points, I have also attached screenshots of the working pages.
https://excellentnumbers.com/temp_vid/screenshot.pdf

[Nishit Shan]

in reply to: EN Responsive #15485

Hello Andrey,

I have checked the entire site and did not find any remaining issues. If you believe there are still any mentioned issue, please let me know so I can review and fix them as well.

I also had a discussion with my accounts team, and they were asking about the progress of the mobile application. They mentioned that they haven’t heard any updates for quite some time and haven’t seen any update on Dave’s page either. Could you please let me know what’s going on there?

[Nishit Shan]

in reply to: EN Responsive #15477

Hello Andrey,

Please check the screen recording and screenshot for all the issues we have identified:
[video src="https://excellentnumbers.com/temp_vid/screen_recording_27_march_excellent_number.mp4" /]

I have reviewed the logic behind the “Pay Now” button’s show/hide behavior. Its visibility is controlled by both server-side and client-side logic. The button is displayed if the product is unreserved or if it is reserved by the current customer. This logic was already in place earlier and is not related to the recent template changes, so I’m not sure if any modification is required at this point.

Also, I have updated “LAWYERS” to “LAWYER”.

Please let me know your thoughts.

[Nishit Shan]

in reply to: EN Responsive #15479

Hello Andrey,

Just a quick update: I am reviewing the entire site today. Also, please feel free to share if you notice anything that needs to be worked on.

I’m aiming to complete everything today and close this task from my side by the end of this week , if do not find any thing wrong.

[Nishit Shan]

in reply to: EN Responsive #15478

Please find #post-15477

[Nishit Shan]

in reply to: EN Responsive #15472

Ohhh sorry , you already sent the replacement

[Nishit Shan]

in reply to: EN Responsive #15471

Hello Andrey,

Could you please let me know what you would like here as a replacement so I can implement it? It would be helpful if you could share your idea.

Regarding the registration issue, I’m not saying the customer is wrong, but I’m trying to understand why I’m not experiencing the same issue during testing. I’ve shared a screen-recorded video some days ago ,could you please let me know if I might be doing something differently from the customer?

[Nishit Shan]

in reply to: EN Responsive #15465

Hello Andrey,

The site is now loading on mobile devices. Please check this reference: https://ibb.co/zT3VrmYC

There was an additional backend configuration that needed to be set to false, and after updating it, everything started working correctly.

There’s no need to worry if you encounter issues like this—they are minor and can be fixed quickly.

[Nishit Shan]

in reply to: EN Responsive #15464

Hello Andrey,

I will try to finish it by today. I did not say that I would switch it to the old template — I only asked if you wanted me to.

Regarding the cache issue, it is not a development problem; it’s a browser-related behavior and not fully under a developer’s control. Users may need to clear their cache while browsing. This is common across many websites and is not a bad thing—in fact, caching helps improve performance and reduces loading time.

So there’s no need to worry about the cache issue, and it is not related to the reputation of the website.

[Nishit Shan]

in reply to: EN Responsive #15458

Hello Andrey,

Do you want me to sift the site to old (Original template ) while doing these or it’s okay if i do it on live here.

[Nishit Shan]

in reply to: EN Responsive #15455

Hello Andrey,

Yes both have been done.
Please check the screen recorded video for reference: https://excellentnumbers.com/temp_vid/Screencast%20from%202026-03-25%2011-54-25.mp4

[Nishit Shan]

in reply to: EN Responsive #15453

Hello Andrey,

Some areas were not showing images, which appeared to be related to banners. The issue was caused by a broken link set in the admin panel. I re-saved the category from the admin side, and it is now working as expected.

I tested almost all types of pages yesterday, and everything is functioning smoothly. The number tab is also new and working correctly. Please do a hard refresh to see the updates:

On Windows: press Ctrl + F5
On Mac (Chrome/Edge/Firefox): press Command + Shift + R
On Safari: press Command + Option + R

As mentioned earlier in post #15407, the admin panel does not allow editing of the template directly. It can be modified from the template files by locating the default.php file. However, I strongly recommend not making changes yourself. If you need any modifications, please let me know and I will assist you.

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