[Nishit Shan]

in reply to: Custom Works #15851

Hello Andrey,

I was reviewing the application to understand the existing and current working functionality as a precautionary measure. During this review, I noticed that the page https://portal.voip.us/user-home is not loading properly and keeps loading continuously without displaying content.

Since I have previously worked on this module, one possible reason could be the large size of the database, which currently contains approximately 9 lakh+ records. This may be impacting performance. Additionally, multiple API calls involved in loading this page could also be contributing to the issue.

Another important observation is that the project is still running on Laravel 8, which is around 5 years old. This version no longer receives regular updates or active support, which may also be a factor in the current performance and stability issues.

I wanted to highlight these points to keep you informed, as some of these issues might persist even after certain changes are made.

To improve performance and stability, it would be advisable to upgrade the framework to a newer version and optimize the existing codebase accordingly.

I am still in the process of reviewing the project, and these are my initial findings that I felt were important to share.

[Nishit Shan]

in reply to: Content Improvment #15848

Hello Andrey,

You can disconnect my access to Excellent Number. There was a tem_vid folder containing some videos that I had shared for reference, which I have now deleted. I also had some backup files stored for safety for a month, which i keep for safety.

I will review the other tasks you’ve assigned related to VoIP and will get back to you with my points and understanding.

[Nishit Shan]

in reply to: Content Improvment #15825

Hello Andrey,

Any update or any new task i need to view ?

[Nishit Shan]

in reply to: Content Improvment #15822

Hello Andrey,

Nice catch , actually it was admin side issue which was not showing many IP based on the flag (condition) . I have fixed this and now it is showing .

[Nishit Shan]

in reply to: Content Improvment #15813

Hello Andrey,

I have reviewed the nanotel code and also checked the logs where I record any issues that occur during execution.

If something like this happens again in the future— which I do not expect— please ask the admin to provide the exact date and time of the incident so I can investigate it more effectively.

[Nishit Shan]

in reply to: Content Improvment #15807

Hello Andrey,

I have been investigating this from our side and am still looking into the Nanotel issue. However, you mentioned that users are unable to place orders from the CLEC page. I tested it and was able to successfully place an order.
You can refer screen recorded video link for reference:
[video src="https://excellentnumbers.com/temp_vid/Screencast%20from%202026-06-11%2009-37-04.mp4" /]

I am continuing to check the Nanotel part.

[Nishit Shan]

in reply to: Content Improvment #15803

Hello Andrey,

I will check this and update you. However, I don’t believe the issue is from our side. I will still test it on my end and get back to you as soon as possible.

[Nishit Shan]

in reply to: Content Improvment #15801

Hello Andrey,

I have used the same template that was used previously. Please check the screenshot for your quick reference: https://ibb.co/BKySYZ5N

[Nishit Shan]

in reply to: Content Improvment #15797

Hello Andrey,

I have made design changes and added a dropdown. Please check the contact form submission as well as the design.

I tested it using my own email address, and I received the email successfully. Please verify that all respective departments are receiving the emails correctly.

Also, review the design. It looks good to me, but feel free to suggest any improvements if needed.

Please refer to the screen-recorded video for reference:
[video src="https://excellentnumbers.com/temp_vid/Screencast%20from%202026-06-10%2011-57-56.mp4" /]

[Nishit Shan]

in reply to: Content Improvment #15789

Hello Andrey,

Just an update: Working on contact us page for responsive design and selection based email .

For the nanotel , i will check once i complete this because i don’t want to leave it in half way .

• This reply was modified 1 week, 1 day ago by Nishit Shan.

[Nishit Shan]

in reply to: Content Improvment #15785

Hello Andrey,

Thank you for your advice regarding the Contact Us page.

Regarding the Nanotel issue, I can assure you that none of our recent changes to the Excellent Number module are related to it, and therefore would not have any impact on Nanotel.

Although I was already confident about this, I reviewed the Excellent Number code again and found no connection. I would also like to confirm that I have not made any changes to the Nanotel code for over a year, possibly even longer.

I kindly request that you do not delete the developer account. I have access to the registered email and will complete the verification.

[Nishit Shan]

in reply to: Content Improvment #15781

Hello Andrey,

I have fixed the issue with the account.php URL, and it is now working properly. I have also hidden the unnecessary content from the mynumber URL. The issue was caused because part of the mynumber module code was being displayed there.

I also encountered a strange issue. As a precaution, I usually comment out code instead of removing it permanently. However, I noticed that the commented code was still partially executing internally, running incomplete queries and affecting the overall design and layout.

Please check the video for reference i have also included customer lsit part of admin side : https://excellentnumbers.com/temp_vid/Screencast%20from%202026-06-05%2010-37-19.mp4

[Nishit Shan]

in reply to: Content Improvment #15779

Hello Andrey,

This issue might be caused by a styling conflict on the Contact Us page. I am currently facing system failures on my side, which is making it difficult to work consistently. Please cooperate for today.

Sorry for the inconvenience !

[Nishit Shan]

in reply to: Content Improvment #15774

Hello Andrey,

Sorry for being overexcited—I forgot to place the verified status, IP address, and last login date and time correctly on the admin side. Currently, the verified status and last login date/time are showing, but they are not placed correctly.

[Nishit Shan]

in reply to: Content Improvment #15770

Hello Andrey,

I have completed the Profile Identifier and Registration Verification task .

The registration process has been updated. Below is how it will work going forward:
Users will register and receive a verification email with a verification link. They must verify their email before logging in. If they do not receive or miss the email, they can resend the verification link. Unverified users will not be able to log in—if they attempt to do so, they will see a message prompting them to verify their account, along with a link to resend the verification email.

Please note that all previously registered users will also need to verify their accounts before logging in. Kindly confirm whether you would like me to verify all existing users from my end (via a database update), or let users complete the verification themselves.

Additionally, I have made an important change: previously, the welcome email included the user’s email ID and password, which is a significant security and privacy risk. I have removed this. If you still prefer to include the email and password in the verification email for first-time users, I can add it back, but I strongly recommend against it due to security concerns.

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