[Nishit Shan]

in reply to: EN Responsive #15511

Hello Andrey,

For the restricted access page, I would like to clarify that some pages are controlled from the admin panel. Their design and accessibility are managed entirely from the admin side, not from the template. Please refer to the admin-side design here: https://ibb.co/N2QPxJMP. I have also made a styling update on the admin side, and it is now displaying correctly: https://ibb.co/N2L7c0Hy

Regarding the footer logo, it is appearing correctly in a round shape. Please check the screenshots for both desktop and mobile views:
Desktop: https://ibb.co/PZt1Py4m
Mobile: https://ibb.co/20jLKVsp

Also, when communicating with the site admin, please inform them that certain pages’ design and accessibility are managed through the admin panel. This will help avoid confusion for similar issues in the future. I am happy to make changes based on their recommendations, but they should be aware that these aspects are not related to the template design updates.

[Nishit Shan]

in reply to: EN Responsive #15512

Please find #post-15511

[Nishit Shan]

in reply to: EN Responsive #15506

Hello Andrey,

Please check the content alignment in this screenshot:

Regarding page accessibility: as mentioned in post #15498, access to all pages is controlled by the admin. Currently, the CLEC inventory page is accessible only to resellers. You can refer to the screenshot shared in post #15498 for confirmation.

Regarding the reservation logic: I have already explained the functionality in post #15477.

[Nishit Shan]

in reply to: EN Responsive #15503

Hello Andrey,

I am currently in discussion with the mobile team and will update you once I receive their input.

In the meantime, please do not disconnect the access. Also, kindly ensure that all necessary permissions have been granted so that I do not face any access issues while testing with them.

[Nishit Shan]

in reply to: EN Responsive #15498

Hello Andrey,

Please check the screenshot for the “CLEC inventory” page restriction: https://ibb.co/RJWrsfV

This page is only accessible to resellers who have been approved by the admin. I kindly request you to also review the site settings when encountering such issues.

Additionally, when I mention that I have tested something, it means I have tested it based on my understanding and the implemented functionality. I always aim to provide accurate information and do not have any reason to lie about testing results.

• This reply was modified 3 days, 6 hours ago by Nishit Shan.

[Nishit Shan]

in reply to: EN Responsive #15493

Hello Andrey,

In your screenshot regarding the restricted access issue for the customer, the page is not mentioned, so it’s unclear which page you are referring to.

Just to clarify again: I have not made any changes to the backend or the logical part of the code while working on the Bootstrap template. The issue you are mentioning appears to be related to the existing backend logic.

[Nishit Shan]

in reply to: EN Responsive #15490

Hello Andrey,

The newly registered user is treated as a new customer, and new customers are not allowed to access all pages until they are approved by the admin. This is the current logic and has been in place previously as well. It is part of the backend script, and I don’t think this logic should be changed.

Please check the attached PDF in the link. For other points, I have also attached screenshots of the working pages.
https://excellentnumbers.com/temp_vid/screenshot.pdf

[Nishit Shan]

in reply to: EN Responsive #15485

Hello Andrey,

I have checked the entire site and did not find any remaining issues. If you believe there are still any mentioned issue, please let me know so I can review and fix them as well.

I also had a discussion with my accounts team, and they were asking about the progress of the mobile application. They mentioned that they haven’t heard any updates for quite some time and haven’t seen any update on Dave’s page either. Could you please let me know what’s going on there?

[Nishit Shan]

in reply to: EN Responsive #15477

Hello Andrey,

Please check the screen recording and screenshot for all the issues we have identified:
[video src="https://excellentnumbers.com/temp_vid/screen_recording_27_march_excellent_number.mp4" /]

I have reviewed the logic behind the “Pay Now” button’s show/hide behavior. Its visibility is controlled by both server-side and client-side logic. The button is displayed if the product is unreserved or if it is reserved by the current customer. This logic was already in place earlier and is not related to the recent template changes, so I’m not sure if any modification is required at this point.

Also, I have updated “LAWYERS” to “LAWYER”.

Please let me know your thoughts.

[Nishit Shan]

in reply to: EN Responsive #15479

Hello Andrey,

Just a quick update: I am reviewing the entire site today. Also, please feel free to share if you notice anything that needs to be worked on.

I’m aiming to complete everything today and close this task from my side by the end of this week , if do not find any thing wrong.

[Nishit Shan]

in reply to: EN Responsive #15478

Please find #post-15477

[Nishit Shan]

in reply to: EN Responsive #15472

Ohhh sorry , you already sent the replacement

[Nishit Shan]

in reply to: EN Responsive #15471

Hello Andrey,

Could you please let me know what you would like here as a replacement so I can implement it? It would be helpful if you could share your idea.

Regarding the registration issue, I’m not saying the customer is wrong, but I’m trying to understand why I’m not experiencing the same issue during testing. I’ve shared a screen-recorded video some days ago ,could you please let me know if I might be doing something differently from the customer?

[Nishit Shan]

in reply to: EN Responsive #15465

Hello Andrey,

The site is now loading on mobile devices. Please check this reference: https://ibb.co/zT3VrmYC

There was an additional backend configuration that needed to be set to false, and after updating it, everything started working correctly.

There’s no need to worry if you encounter issues like this—they are minor and can be fixed quickly.

[Nishit Shan]

in reply to: EN Responsive #15464

Hello Andrey,

I will try to finish it by today. I did not say that I would switch it to the old template — I only asked if you wanted me to.

Regarding the cache issue, it is not a development problem; it’s a browser-related behavior and not fully under a developer’s control. Users may need to clear their cache while browsing. This is common across many websites and is not a bad thing—in fact, caching helps improve performance and reduces loading time.

So there’s no need to worry about the cache issue, and it is not related to the reputation of the website.

[Author]

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