Matching Numbers

[Andrey]

#13586

Support discussions

[Nishit Shan]

#13601

Hello Andrey,

excellentnumbers’s FTP is not working , please provide updated credential.

[Andrey]

#13603

Hello Nishit please change the IP address for your ftp clinet to the new one 101.100.128.201 i thought Jeff already fixd that please confirlm if changing IP helps

[Nishit Shan]

#13604

Hello Andrey,

I tried with IP address you provided and still not able to access the ftp folder.

This is what i am getting:

Status: Connecting to 101.100.128.201:21…
Status: Connection established, waiting for welcome message…
Status: Initializing TLS…
Status: TLS connection established.
Status: Server does not support non-ASCII characters.
Status: Logged in
Status: Retrieving directory listing…
Command: PWD
Response: 257 “/” is the current directory
Command: TYPE I
Response: 200 Type set to I
Command: PASV
Response: 227 Entering Passive Mode (124,197,41,47,201,169).
Command: MLSD
Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listing

[Andrey]

#13608

Hi Nishit i have found a solution for you, you have been using corrupted FTP client as it has got settings with old IP address thats what i can see on your screen log. Just to make it simple please login to you office page in your left hand side scroll down the page and find section called “My Softwrae” please dowload new FTP client which has been licenced for our company and use it for your EN/VP works.

Please let me know if that helped.
Kind regards Andrey

[Nishit Shan]

#13611

Hello Andrey,

I am using Ubuntu OS, not Windows, which is why I cannot install the software you provided.

[Andrey]

#13613

Oh thats said, you can install any other FTP client as the one you use now still reading old IP. Aslo you can reinstall your FTP client and install it again fresh installation and connect to the server again it should work.

Please note remove all saved FTP client settings from your PC sustem folder so you can install fresh brand new FTP client set up. I have tried this way and can connect to ftp with new IP.

Kind regards Andrey

[Andrey]

#13614

Hi Nishit how is all going were you able to reset your FTP clinet?

[Nishit Shan]

#13615

Hello Andrey,

I got access with different ftp and now i am going through with your requirement.

I still have no reply from your side on “port out data” task post #13600.

• This reply was modified 3 hours, 40 minutes ago by Nishit Shan.

[Andrey]

#13619

Thanks Nishit im glad you have got it sorted.
Kind regards Andrey

[Nishit Shan]

#13621

Hello Andrey,

I am going to start work on this task first, Below is the explanation what i got and i am planning to do.

There will be one more entry inside popular categories named as “Matching Numbers” , On click Matching Numbers the filtered list should look like :

9919911226
8818812323
1011012323
1111119802

Above is just an example, please confirm i am going correct.

[Author]

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