Custom Ban (Notify)

[Andrey]

#13523

can you please send me your IP?

[Nishit Shan]

#13524

Hello Andrey,

182.70.123.26 is my IP

[Andrey]

#13526

thanks Nishit will ask somone to help me tomorrow please use cpannel file manager for today:(

[Nishit Shan]

#13527

Hello Andrey,

Before make any changes for this task i need to drag your attention there is a error on customer list page on admin side (https://ibb.co/bjwdJ1Ly) is not working.

Any update for the FTP credential?

[Andrey]

#13528

Hello Nishit we will need to update some server settings for IP to make FTP working will let you know when it is done,
tif you finding any errors please fix it unless it is somthing that site admin needs to change.

regards Andrey

[Jeff Simpson]

#13529

Hi Nishit, Andrey the FTP issue is now resolved, sorry for incovinience and your patance on this.
Please Nishit note your ENFTP access credentails were slightly changged so you can use updated data for your FTP accessability.

JF

[Andrey]

#13530

Hello, thank you Jeff, Nishit how is all going with you any questions so far?

[Nishit Shan]

#13531

Hello Team,

Thank you Jeff, Now Ftp is working.

How does the banner system recognize that a banner belongs to a banned user?

Currently I am working on customer list side ban button functionality.

• This reply was modified 1 month ago by Nishit Shan.

[Andrey]

#13533

Hi Nishit, let us make it simple now, just create one banner template here https://excellentnumbers.com/admin/index.php?ToDo=createBanner – in the section Display for: add parameter Banned Customer. Lets call it Ban Customer banner and this is only the benner will be displaied for banned customers.

Just one thing: – In the banner content please create a tag for [user name] so this can triger all the user names who’s banned. If user Anton banned same content for Anton name if user Zack banned it should trriger user name with one tag [user name].

============Template Example===============
Dear [user name], this is a curtesy reminder that your account gone overdifted. To topup your account please procceed to your banking page https://excellentnumbers.com/categories/Banking/ to avoid service ineruption.

Thank You
=============================================

with this temlate above the message will be addressed to any customer if [user name] = EN portal user name.
Kind regards Andrey 😉

[Nishit Shan]

#13534

Hello Andrey,

Thank you for your explanation. Got your point for how the banner works for banned Customers.

[Nishit Shan]

#13535

Hello Andrey,

Work of admin side is almost complete. I will work Display message on front tomorrow

[Andrey]

#13536

Hi Nishit, thank you for good news, will be looking forward for testing.
kind regards Andrey 🙂

[Nishit Shan]

#13537

Hello Andrey,

Please review the changes for task I enabled the message for User “test5 webmaklay”.

[Andrey]

#13538

Hello Nishit we have tried to login from this user and could see nothing ;( There was a blank page loading continiewsly and then it has opened after somtine on the https://excellentnumbers.com/account.php page, could not see any thing unfortunately. Can you please double check.

Aslo can you please fix this https://ibb.co/bjwdJ1Ly issue as well, i have no idea why it has got broken any idea?
Will check back again soon.
Kind regards ANdrey

[Nishit Shan]

#13541

Hello Andrey
please find the post #13540.

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