Hello Andrey,
How are they working on the .com domain? Could you please ask them to explain how they are connecting it with the .us side? We have worked on the .us domain, not the .com domain, and the .us site is working both with and without “www”. Kindly ask them to explain the complete process step by step so we can understand what they have done to achieve this.
Also, just to inform you, I have fixed the hidden error issue on the login page:
Problem: Previously, when a user entered incorrect credentials, an expired captcha, or encountered a profile sync issue, the page would sometimes refresh without showing any error message.
Solution: I updated the system to properly capture all authentication responses, ensuring that every failure reason is clearly displayed to the user.
Updated the background authentication connection (Telinta API) to fail safely and gracefully without breaking the page layout or crash redirects if a temporary connection delay occurs.
