Reply To: Custom Works

[Nishit Shan]

#15946

Hello Andrey,

Updated plan for Porting Sent Automation:

1. Keep the existing Inteliquent webhook flow as the source of truth.
2. Display port-out items on both the admin and customer porting pages with a dedicated Action column.
3. Add Approve and Reject buttons in that column for each pending row, allowing users to take action directly from the list without opening each record individually.
4. Retain the email links as a shortcut, but not as the only method to respond.
5. When Approve or Reject is clicked, reuse the existing Inteliquent API calls and update the local database status accordingly.
6. When the final “port-out completed” webhook is received, automatically close the record and disable the action buttons.

I believe this implementation plan aligns with your requirements.