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Hello Nishit, thank you for your email, how was your weekend?
Yes i emailed to you regarding urgent issue and we though you started fixing it so we expeceted you are already on the task and were waiting for your resolution updates. Since you replied #13325 the repair has not been started we could not hold our valuble customers with this important issue and i had to ask ystem admin to roll back all the works that they have done so our cllinets projects gone back to production.
Sorry Nishit but it was very importnat we we could not wait for your disucion with your finince and possible negitiations our customers are very importnat we could not put them down without this function.
This is all ok, please let us know when you can do this repair and how long will that take? As you you mentioned in #13325 it is a time consuming job we can add more funds to that so you can work on it and ask system team to do this update again but making sure that you can do it with no delays.
So can you please let me know when you can start and how long will your repair take time so we notify our clients acordinly and start works on that?
Kind regards Andrey