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  • Andrey
    Keymaster
    March 10, 2025 at 3:33 am
    Post count: 284
    #13492

    Csutomers Ban Notifications discussions.

    Nishit Shan
    Participant
    March 10, 2025 at 4:29 am
    Post count: 1269
    #13496

    Hello Andrey

    I understand your task partially. you mean i need to create a radio button on customer’s page , on click ban’s radio button radio button will be activated and activated radio button color will be red. If radio button is active then that particular user will get a warning popup on login.

    I am not getting about “popup should warning message be customisable from the Marketing Tab -> Create Banner directory ” . Do you mean i will have to make a new module where there will be an option to create or customise banner for different purposes ?

    Andrey
    Keymaster
    March 11, 2025 at 8:12 am
    Post count: 284
    #13498

    Hello Nishit thank you for your message, yes first part you understood right. As per second part you do not need to create any modules there but site admin can create a banner for this Custom Ban option so this banner will be displaying relavant information for such banned user.

    Aslo we have been recieving some complains about some works that you have repported as compleated but they do not work.
    First complain come today regarding File Download job https://webmaklay.com/voip-file-download/ your job is not working. When site admin logges out from one user to an othre user the members portan not fully signout from previous customer and display incorrcet information which is very messy

    Secod Erro is download file – Everytime customer clicks download numbers error shoing up on the page please see this video here: -https://webmaklay.com/wp-content/uploads/2025/03/Downlaod-File.mp4 can you please fix it?

    Nishit Shan
    Participant
    March 11, 2025 at 8:22 am
    Post count: 1269
    #13499

    Hello Andrey,

    Thanks you for your reply

    I will first work on the error then after we will continue on this(Custom Ban (Notify)) task.

    FYI : I won’t be available on March 14 due to the national holiday for the Holi festival.

    Andrey
    Keymaster
    March 12, 2025 at 3:56 am
    Post count: 284
    #13510

    Hi Nishit thanks for your message yes please we need to fix the errors and report back to customers

    Nishit Shan
    Participant
    March 12, 2025 at 1:25 pm
    Post count: 1269
    #13511

    Hello Andrey,

    Made changes for the issue please review it.

    Andrey
    Keymaster
    March 13, 2025 at 4:31 am
    Post count: 284
    #13512

    Hello Nishit thanks for that, i have checked it and i can see it is better now but i have asked site admin to check it and get back to us with their feedback. To be honest they reported us multiple issues but some of them we havn’t even done so i explained them that we did not do some works so we may do it after this job.

    So now if no reply from Peerless let us do the Custom Ban wok and then will continiew with othre jobs.
    Please let me know if you have any quesions or doubts about the work will try to respond to you as soon as i can 😉
    Kind regards Andrey

    Nishit Shan
    Participant
    March 13, 2025 at 4:46 am
    Post count: 1269
    #13513

    Hello Andrey,

    Thank you for your response.

    I haven’t received any update from Peerless support yet.

    Regarding the custom ban work:
    Will the created banner be the same for all banned users?
    Also, I don’t have access to the EN side, so I’m unable to check and investigate the task details.

    Andrey
    Keymaster
    March 14, 2025 at 3:20 am
    Post count: 284
    #13514

    Hello NIshit we have re activated your EN side access please try and confirm if all good now.
    Kind regards..

    Nishit Shan
    Participant
    March 17, 2025 at 5:12 am
    Post count: 1269
    #13515

    Hello Andrey,

    Thank you for your update, I will check the credentials and will inform you.

    Nishit Shan
    Participant
    March 17, 2025 at 5:36 am
    Post count: 1269
    #13516

    Hello Andrey,

    I checked the EN credentials.
    ENadmin and ENCP credentials are working but getting issue for the ENFTP credentials. Here is the screenshot of the Error(https://ibb.co/j9t7JLXs).

    Andrey
    Keymaster
    March 17, 2025 at 5:57 am
    Post count: 284
    #13518

    hello Nishit please try now FTP

    Nishit Shan
    Participant
    March 17, 2025 at 6:02 am
    Post count: 1269
    #13519

    Hello Andrey,

    Facing same issue for FTP login.

    Andrey
    Keymaster
    March 17, 2025 at 7:00 am
    Post count: 284
    #13520

    restarted FTP and updated pass could you please try now?

    Nishit Shan
    Participant
    March 17, 2025 at 7:08 am
    Post count: 1269
    #13521

    Hello Andrey,

    I checked again, and the issue persists.
    The login is successful with the given credentials, but the FTP client still cannot access the directory listing. It seems that some server settings are preventing access. https://ibb.co/S70yZCzP

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