for #3634 hello Nishit we have updated FTP passs on your page,
i also created a second FTP user for you developer12 so you can try them both
more than that i have permited a cPanel FTP manager for you so you can create your own pass to access if other two do not work for you.
Please note that developer 5 and developer 12 ONLY authorized users for EN please do not change these user names.
Once done please let us know whcih one work for you as we will need to remove the other one.
hope it will work for you
please confirm once connected