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reply of #1531

i am able to connect FTP of given credentials(id: developer8@voip.us). i am able to see the files of wordpress project but the “portal.voip.us” files is not visible.
My previous user was developer7@voip.us but i have been provided the details of developer8 please check this.

in cpanel there was terminal link before which is no more visible can you enable that?

i was able to connected the ssh with private key but now i tried to connect with it then it says “server refused” the key.can you unblock or enable it??